This is a 2 day Course
In quality improvement process, problem solvers need to know where they stand, what the problem really is, and what the cause of the problem is before any solutions can be proposed. Problem solving should follow a logical, systematic method. This will place emphasis on locating and eliminating the root or real cause of the problem. Other, less systematic attempts at problem solving run the risk of attempting to eliminate the symptoms associated with the problem rather than eliminating the problem at its cause. Organized problem-solving efforts utilize a variety of quality tools for problem analysis. The 7 QC Tools are scientific management tools, which are basic and easy to understand. They form the fundamental & critical foundation for all problem solving and quality control activities.